Epic game store refund policy9/19/2023 ![]() You can refund any game that reaches these. Otherwise, go ahead and reply to this message with the correct solution. You can only own an Epic Games Store title for under 14 days and have two hours or less in total playtime for it to be eligible for a refund. ĭid this help? Let me know by giving me some kudos and selecting this as the solution. Also, you can find more information about PayPal's Purchase Protection Program at. If you know that one of your transactions qualifies for this, you can contact PayPal either by phone at or by email at. AugCostume Shop Dragon Ball Z: Frieza's Return The Return of Frieza - A Game Changer for Dragon Ball Z Fans Dragon Ball Z fans rejoice Frieza, one of the most iconic villains in the series, is making a comeback in the highly anticipated movie 'Dragon Ball Z: Frieza's Return'. Unfortunately, PayPal won't be able to help you with transactions unless Epic Games has either never sent the item, the item is significantly not as described, or the transaction was not authorized by the account holder. Are you still within the limits of their policy on refunds? You can find that information in their Terms of Service at /TOS. In the case of bugs or technical issues, please provide a detailed description of the issues by including. It's possible, but extremely unlikely, that Epic Games has sent the refund to the wrong PayPal. After reaching out to the publisher at their listed support email address for troubleshooting, you may request a refund by submitting a Marketplace Refund Request Case here within 14 days from the date the transaction took place. Buy 1,000 Fortnite V-Bucks, the in-game currency that can be spent in Fortnite Battle Royale and Creative modes. Go to your Account page, and click Transactions. ![]() If the game you wish to refund is within the refund policy with no self-service option, please contact Player Support. For eligibility requirements see the Epic Games Store Refund Policy. Any payments or refunds are immediately shown in your transaction activity. To refund your eligible Epic Games Store purchase, follow the Self-Service refund steps below.
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